COME WORK FOR TECH RAGE IT
Why Us
- Team oriented atmosphere
- Promotes mentoring and career growth
- Award-winning
Perks
- Health, Dental and Vision Insurance
- Retirement program with % match of salary
- Paid Time Off - Up to 22 days per year
- Team building events
- Mileage Reimbursement
- Industry Certifications Reimbursement
Current Openings
IT Support Technician - Level 1 (Full Time)
The IT Support Technician - Level 1 provides technical assistance to Tech Rage IT clients and computer users at a basic network level. The IT Support Technician Level 1 also answers questions or resolves computer problems for clients in person, over the phone or electronically. This position will provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Sales Development Representative
The Sales Development Representative will prospect for new leads, qualify leads from marketing campaigns, set up appointments and grow the pipeline for the Sales Team. Through a multi-channel, outbound approach, you'll work tactically to reach decision-makers, articulate the value proposition and assess buying interest with targeted, prime prospects.
Service Desk Coordinator
The Service Desk Coordinator is responsible to manage the flow of the Service Desk and assists the Service Team Manager. They will be primarily responsible for screening service requests (triaging tickets), documenting them and following them through until resolution, including client communication for scheduling and follow-up as review of the completed tickets for accuracy. This position requires being highly organized, detail oriented, time efficient, able to manage internal and external communication, and excellent in spoken and written communication skills in English.
COMPANY VALUES
At Tech Rage IT, we foster a culture of accountability and exceptional user experience. As a team, we are solutions oriented, focused on fixing the problem correctly the first time, and set high expectations to provide the best experience for our customers and co-workers. Our Core Values reflect who we are and what we represent. And, as a team, we strive for G.R.O.W.T.H!
GET IT DONE
RAVING FANS
We are committed to outstanding results. We create fanatical clients who rave about our people and service. We speak human, not geek.
OWN IT
We celebrate our successes and acknowledge our mistakes. We operate with transparency and maintain open and frequent communication.
WINNING TEAM
We value our people and build a positive team. We foster professional development and growth. We recognize customer-focused behavior.
TRUST
We build trust by making the best decisions. We are personally accountable for delivering on our commitments. We do the right thing when no one is watching.
HUMILITY
We actively listen with respect. We are open to change, new ideas and willing to learn from others. We offer support.
JOIN OUR TALENT COMMUNITY
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