Tech Rage IT's CEO Redefines Hiring Standards for MSPs
Posted by techrageit On October 25, 2023
Erica Martinez-Rose Offers Expert Advice on Hiring Top IT Talent
Winter Springs, Fla., (October 25, 2023) - In a recent feature in ChannelPro Network, CEO of Tech Rage IT, an award-winning managed service provider based in central Florida, offered invaluable insights on essential traits and strategies for hiring IT technicians in today's competitive market.
Martinez-Rose emphasized the critical importance of hiring individuals who possess the ability to discuss performance metrics, citing it as the most crucial trait for an IT technician candidate. According to Martinez-Rose, this skill demonstrates a candidate's potential for excellence in their role, particularly in a client-facing environment where effective communication is paramount.
"At Tech Rage IT, we strive to identify candidates who demonstrate a proactive and client-focused mindset," Martinez-Rose added. "By evaluating their responses to real-world scenarios, we gain valuable insights into their ability to navigate complex situations and deliver positive outcomes for our clients.
Martinez-Rose highlighted the rigorous hiring process at Tech Rage IT, which includes pre-interview evaluations, assessments, and team interviews. By leveraging comprehensive screening methods, Martinez-Rose ensures that candidates not only possess the requisite technical skills but also align with the company's culture and values.
"At Tech Rage IT, we prioritize candidates who exhibit strong social skills, empathy, and a passion for engaging with clients," stated Martinez-Rose. "We believe that the ability to communicate effectively and understand client needs is just as vital as technical proficiency."
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For more information, please contact:
For Tech Rage IT: Erica Martinez-Rose, 407-863-9825, Erica@TechRageIT.com.
For the UCF Business Incubation Program: Rafael Caamano, 407-408-4297 rafael.caamano@ucf.edu or Alan Byrd, Alan Byrd & Associates, 407-415-8470, alan@byrdconnections.com
About Tech Rage IT: is an award-winning, woman-owned technology firm providing managed IT services, VoIP phone services, IT consulting and more to the frustrated, defeated and disappointed businesses craving more from their technology investment.
Tech Rage IT's registered tagline "We Prevent Tech Rage" speaks to their laser focus of being a recognized leader in reducing the raging-headaches that employers and their employees face every single day due to technology problems, such as inconsistent or high IT support costs, unreliable or outdated technology, faulty or slow devices, and ransomware or lost files. Tech Rage IT, headquartered in Winter Springs, has been serving the area since 2015. Find more information about how Tech Rage IT is preventing Tech Rage at www.TechRageIT.com.
About the UCF Business Incubation Program: The University of Central Florida Business Incubation Program is a community resource that provides early-stage companies with the tools, training and infrastructure to become financially stable, high growth/impact enterprises. Since 1999, this award-winning program has provided vital business development resources resulting in over 300 local startup companies reaching their potential faster and graduating into the community where they continue to grow and positively impact the local economy.
With eight facilities throughout the region, the UCF Business Incubation Program is an economic development partnership between the University of Central Florida, the Corridor, Orange, Osceola, Seminole and Volusia Counties, and the cities of Kissimmee, Orlando and Winter Springs. In 2022, current incubator clients supported over 1200 employees and generated over $120M in revenue. Nineteen companies graduated from the program and remained in the local community. For more information, visit www.incubator.ucf.edu.